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Shipping FAQ

When my order will be shipped and how PC Bmx ships my parts, bikes etc…??

All items are shipped thru USPS or UPS , we also ship Fedex if requested.

How long will take to receive my order?

Time in transit to the destination will depend based in your location since we are zip code 32837 (Orlando FL) It varies from 1 to 10 business days Domestic orders, but +15days for international orders.

**due to CORONA VIRUS most carriers are experiences delays on their delivery times, and we can not guarantee that they will deliver on the time frame displayed on the shipping options since those time frames are provided by them. 

***Holidays are a very busy time for carriers which can also cause delays,  and we will not be responsible for. please try place orders in advance to avoid possible delays.

How Fast Can I get my order?

We offer Ground service for most of the orders for been the most affordable and reasonable prices,
we also offer 3 days shipping, 2nd day shipping and Next Day Deliver, please be aware that UPS don't deliver packages on weekends unless a extra charge is paid, so please plan accordingly when selecting those options so you can get your package on time, since we only ship on the same day if orders are placed before 3pm (eastern time). 

How long for an order to be shipped ??

we try our best to ship orders as fast as possible, but currently we have a 1-3 Business Days for handling and shipping orders, both domestic or international.

 

Returns

if an item needs to be returned please be aware that we do not provide return labels unless the product was shipped wrong from us or presents defects*. 

*from factory/malfunction 

Restrictions that Might Apply

- If your payment didn’t clear until the time we ship your order is going to be shipped on the next business day
- Or for Example: You ordered Custom Wheels , Custom Bikes, Special orders and Items that are not in stock.
- Talking about items that are not in stock , we do not likely back order anything other than your special order, we try our best to sell what we really have in stock , not fill our web store with stuff you can’t get it ! So, what you will see in our web store will be in stock (we will try to be as accurate as possible) in case your order goes thru and is not in stock we will refund you in full on the same day. Our inventory system removes any item sold from the web site or mobile shop right after we conclude a sale, so if you don’t see in our web site, we still might have in stock we just didn’t have the time to put back in stock as fast as the demand goes. You Always can check on us for the parts you don’t see posted on the web store if is available or not here at powercyclesbmx.s​[email protected] 

Do you accept International Orders?

YES WE DO!! We  have been shipping to South America, Europe, Asia and many other places for years,
If our website is able to Calculate the Shipping Cost for you,  please fill in your info on your order, choose the items you want to be shipped and e-mail us at powercyclesbmx.s​[email protected]  
with your International Address for a quick quote.

Duties, Taxes & other Fees? (International Shipping)

Each Country have their own duties, taxes and fees that might be charged on top of your package depending exclusively on the Country’s policies. Shipping costs do not cover or include those taxes, duties, or fees. Please be aware that all this extra charges are paid upon arrival at the country of destination and the person receiving the package (Buyer) is responsible for paying all the fees that might apply.

Not able to get shipping rates?

some countries might not display rates at our website, but that does not mean that we are not able to ship to your location, so if something similar happens please call us or send an e-mail at
powercyclesbmx.s​[email protected] so we can assist you with your order. 

Do you Offer Free Pick Up?

Sure, Just Place an Order Online and on the Message for Additional Request Please Specifies you are coming to the Shop and also select the pickup option. Make Sure to place your order in advance, pick up orders will be available from 11Am to 5pm eastern time, (NO PICK UPS on Holidays or Weekends). We are also vendors in some big races during a few weekends thru out the Year so check in advance if we will be available for pick up.

Can I Pick Up my order at the Races?

YES YOU CAN!! But please be aware that we only attend Florida State Races, Some Dk Gold Cup races and the local tracks of ORLBMX and St Cloud BMX in Florida. Please let us know in advance about picking up your order in one of the locations above, please contact us by email powercyclesbmx.s​[email protected] or Phone (407) 857-5525We Do not participate on Nationals out of Florida at the Moment